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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sevilla Joseph

February 7, 2023

5  out of  5 rating by Sevilla Joseph
"Everything was excellent, professional friendly, and I would highly recommend State Farm insurance"

Latonya Barfield

January 25, 2023

5  out of  5 rating by Latonya Barfield
"Love my state farm family always have excellent customer service mrs louise ways make sure u get the services 🥰"

Joe's Garden

January 23, 2023

5  out of  5 rating by Joe's Garden
"You could not pay me to go to another agency for insurance other than Karen Henderson. She and her staff are the top of the line. Cannot be surpassed."

John Chelette

January 20, 2023

5  out of  5 rating by John Chelette
"All of the ladies are great would recommend to anyone"

Elouise West

January 18, 2023

5  out of  5 rating by Elouise West
"Friendly staff and great place of business"

Connie Oaks

January 18, 2023

5  out of  5 rating by Connie Oaks
"Every one is helpful and nice"

jaylen roberts

January 17, 2023

5  out of  5 rating by jaylen roberts
"love working for this office! never had such lovely, family orientated, caring co workers! ❤️❤️"

Kayla Boasso

January 14, 2023

5  out of  5 rating by Kayla Boasso
"The entire team here is CRUSHIN IT! State Farm covers my vehicle, & my business & I would be crazy to switch! I've had CNA for a year & have never felt so swept under the rug by a company! To be completely transparent, I pay $2k more at SF (& that's just due to an accident on my record). But I have peace of mind knowing if I have an issue, I can call & speak to the same person, (shout out to Sandra Smith!) & they can actually answer any of my questions. BEYOND happy with State Farm & happy to give them 5 stars! Thanks so much yall!"

Joseph Durison

January 13, 2023

5  out of  5 rating by Joseph Durison
"10/10 Personnel 10/10 Location 10/10 Cleanliness/Hospitality Not only were they cheaper for me than even Geico; being able to interact with real, local humans does actually matter in a world where we just need things like insurance to be easy."

Krista Tipton

January 6, 2023

5  out of  5 rating by Krista Tipton
"Representatives at this State Farm office are always prompt, courteous, and helpful! Sandra has been our agent for several years and we’ve always been pleased with her service!"

Jason Gintz

January 5, 2023

5  out of  5 rating by Jason Gintz
"This is the model of what a business should be. Mrs. Karen and her staff are the best. They give the small business feel with big business deals and capability. Everyone is knowledgeable and friendly. They're timely on all matters and make you feel like more than a number. Also Noone has been able to come close to their rates."

Patsy Hillman

January 2, 2023

5  out of  5 rating by Patsy Hillman
"Always a 5 star company in service and protection friendliness"

Kimberly Melton

October 8, 2022

5  out of  5 rating by Kimberly Melton
"I used Ms. Henderson's State Farm for years. The people there are great. I highly recommend."

Jill Goodling

April 21, 2022

5  out of  5 rating by Jill Goodling
"I've used Karen Henderson since 2001 and I have always had outstanding service. The staff is friendly and quick to offer help and suggestions with all of my insurance needs."

Jarrod Whittington

April 13, 2022

5  out of  5 rating by Jarrod Whittington
"Stopped by Karen's office this morning for an updated Insurance ID card. I had to wait for another customer to finish his business there and I was still back on the road in about 5 minutes. They are always fast, friendly, and professional. I've been with Karen many years now and many others boast and try various things to get you to switch but their end game is all the same....nothing but lip service - they can't beat Karen Williams State Farm"

Randy Harden

April 13, 2022

5  out of  5 rating by Randy Harden
"I've been a State Farm customer for many years. Today I went into the office withe a problem. I won't go into details but it involved a financial emergency. Thanks to some very outside the box thinking, Cheryl (I hope that is her name, I'm terrible with remembering names) helped me tremendously. I appreciate her help. Everyone at Karen Henderson State Farm in Pineville LA are awesome !!!!!!"

Gwen DeSoto

April 12, 2022

5  out of  5 rating by Gwen DeSoto
"These people are amazing. Always ready to help & answer any questions you have. Thank you Louise for assisting with my auto coverage."

Robert Alexander

April 9, 2022

5  out of  5 rating by Robert Alexander
"I have had my insurance with this agency for a number of years and Sandra Fontenot has always been attentive to my needs and taken care of what we need done."

Alyssa Moore

April 7, 2022

5  out of  5 rating by Alyssa Moore
"I’m writing this review while sitting in a glass services shop for a windshield repair. I picked up a rock on the interstate, pulled into the nearest shop, and called Sandra Fontenot immediately. She had the claim filed within SECONDS, and I’ll be out of here with a new windshield in no time. That’s the kind of service I’ve received from Sandra Fontenot for past decade that I’ve been a driver. She’s always just one phone call away and ready to serve her customers. If you are in the Cenla area, you’ve got some of the very best ladies at your fingertips in this office!"

D Watts

April 7, 2022

5  out of  5 rating by D Watts
"My agent Sandra Fontenot always has a higher level of professionalism and helpfulness will most definitely remain a customer for life"

Buck Holt

April 7, 2022

5  out of  5 rating by Buck Holt
"It’s nice to have an Insurance Agent that handles everything. I never have to worry if I have the best coverage bc they make sure I am covered. I’m glad to have an expert like Sandra Fontenot handle all of my policies. She is always available to help and answer any of my questions. No better insurance agency out there."

Rachel Jowers

April 7, 2022

5  out of  5 rating by Rachel Jowers
"Tiffany is the best there!! Super helpful!"

John Chamberlin

April 7, 2022

5  out of  5 rating by John Chamberlin
"I have worked with this office for over 20 years and Sandra Fontenot has always been my go to person for all of my insurance needs."

KZMZ 969

April 7, 2022

5  out of  5 rating by KZMZ 969
"I've been with Karen Henderson State Farm for 35+ years. Anytime I have a question I can call Sandra Fontenot. She's available to talk and discuss with me any concerns I may have. She's very knowledgeable of their products and provides me with the best insurance coverage. When my daughter became a teenager she became a State Farm client and now that she's married her husband is also a customer."

Ellie Heckler

April 7, 2022

5  out of  5 rating by Ellie Heckler
"Been with them for years.. and always amazing doing business with them!!! Mrs. Sandra Smith is a sweet and caring agent who is always willing to help anytime I need her.. never any problems and always gets back with me in a timely manner!"